At SA Water we receive many questions about water services, accounts and fees and charges. Our Customer Service Centre receives more than 330,000 calls from customers each year.
We have compiled the most frequently asked questions received in our Customer Service Centre to help you find the answers you’re looking for.
If we haven’t answered your query, you can submit a feedback form or call our Customer Service Centre on 1300 650 950.
The FAQs are under the following headings: