Water concessions for eligible owner occupiers from 1 July 2009 are 20% of the water supply and usage component of the bill, subject to a minimum of $95 and a maximum of $200.
There is also a provision for the first time of a concession for tenants who can provide evidence that their landlord passes on all water use charges (including water rates). This concession is set at 20% of the total water usage charge but is capped at $160 per annum with a $55 minimum.
Eligibility criteria for water concessions includes Commonwealth Low Income Health Care Card holders.
New water rate concessions applied from 1 July 2008.
If you are a pensioner or Centrelink Health Care Card holder and you are not already receiving a concession you can find more information and an application form by visiting the Department of Families and Communities website or contacting the concessions hotline on 1800 307 758.