Service Problems

• Water supply
• Water quality
• Leaking or faulty water meter
• Sewer blockage or overflow

Phone: 1300 883 121

Account and General Queries

• General queries
• Account inquiries
• Pensioner concessions
• Changing your name and address

Email: customerservice@sawater.com.au
Fax: (08) 7003 3329 
Phone: 1300 650 950
Postal Address: GPO Box 1751, Adelaide SA 5001

Water Wise Hotline

• Water Wise Measures

Phone: 1800 130 952

Land Development and Connections

• Builders
• Developers
• Surveyors
• Development applications
• Water and wastewater connections
• Advice, fees and availability

Email: cc@sawater.com.au
Fax: (08) 7003 1118
Phone: 1300 650 951
Location: SA Water, 250 Victoria Square / Tarntanyangga, Adelaide SA 5000

Dial Before You Dig

• Water and wastewater mains plans

website: http://www.1100.com.au/
Tollfree fax: 1300 652 077
Freecall: 1100

Recycled Water Inspections

Phone: (08) 7424 1360 by 3:00 pm on the day prior to the day an inspection is required.

Trade Waste Queries

• Industrial and commercial wastewater discharge

Email: tradewastebranch@sawater.com.au
Phone: (08) 7424 1336

Australian Water Quality Centre

• Water and wastewater sampling
• Water and wastewater testing
• Water quality research

Website: http://www.awqc.com.au/
Phone: 1300 653 366
Location: 250 Victoria Square / Tarntanyangga, Adelaide SA 5000

In Person

Customer Service Counter

• Pay your bill
• General enquiries
• Collect brochures

Business Hours: 8.30 am to 5.00 pm
Location: SA Water House, Ground Floor, 250 Victoria Square / Tarntanyangga, Adelaide SA 5000
Postal Address: GPO Box 1751, Adelaide SA 5001

Service SA Customer Service Centres