Do you know how to read your water meter?
By finding out a bit more about how your meter works, you’ll be able to check for leaks in your plumbing. A leak on your property can waste thousands of litres of water, at considerable cost to you. So follow these easy steps to find out if there are any leaks on your property:
-
Check the water meter and write down the reading (all numbers - black & red)
-
Make sure no-one in the household uses any water for a couple of hours
-
Check the water meter again
-
If the reading is different to your first reading a couple of hours ago, there is water leak that needs to be found and fixed.
For more information you can read our fact sheet - Reading your meter.
As leaks tend to get worse, get a licensed plumber to fix any problems as soon as possible. You should then call us on 1300 650 950.
Under certain conditions, you may be able to apply for an allowance of up to 50 percent of the estimated water wasted due to concealed leaks in your property's pipework. SA Water will give only one allowance in a ten year period of properties continuing in the same ownership. We do not give an allowance if a leakage has occurred on a commercial property and other conditions and restrictions also apply. Please refer to this application form to ensure you meet the criteria.
If a concealed leak has occurred at your property, and you wish to apply for a special allowance, you will need to complete the application form.
Call us on 1300 650 950 if you have any queries.
We've also got a wealth of water savings tips available on this website under the 'Your Home' section or, you can visit our Interactive House + Garden to calculate how to make every drop count!