SA Water works closely with property owners, business and industry to meet their needs in a range of areas.
We can also offer some handy hints for saving water when you build or renovate your home.
Land Development Applications
When a developer creates new housing allotments through a land development application, SA Water determines the requirements for providing water and sewer services. For further information on SA Water’s assessment process for land development applications please call (08) 8207 1421.
Developer Agreements
In general, developer agreements relate to major land development applications. SA Water will provide written advice on land development applications requiring extension of either water or wastewater mains. For further information on major land development applications and the developer agreements process please call (08) 8207 1432.
Building Plans
If you are going to carry out any building work - be it construction of a new house, home extensions or erecting a shed or carport - you must provide SA Water with a building plan at least 14 days prior to work commencing so that any potential impact on the water and sewer networks can be evaluated.
Approvals are given subject to conditions and will be provided within 10 working days of SA Water receiving the plan. Building plans should be sent to SA Water, Customer Technical Services, James Congdon Drive (formerly East Terrace), Thebarton, 5031.
Encroachment over Easements
If you are planning to carry out any building/landscaping work on a property that contains an SA Water Easement, you will need to refer to the Encroachment over Easements Fact Sheet.
Details of existing easments are shown on the property Certificate of Title (available for a fee from www.propertyassist.sa.gov.au)
Contact SA Water on 1300 650 951 if you require further information.
Sewer Drainage Plans
The sewer drainage layout of your property is recorded in most instances, but we do not keep records of your water pipe layouts.
For a small service fee, your property’s internal sewer drainage plans can be obtained from SA Water’s Thebarton office if you apply in person. Please contact us on (08) 8207 1480 for advice on this service.
Plumbers and companies can request information via a dedicated fax service on fax (08) 8207 1483 or by submitting an online request here.
Information on the location of sewer inspection points (which define the end of the SA Water connection pipe provided to a property and the start of the private sewer drain) is available over the phone, free of charge. These inspection points are covered by metal castings and are used by SA Water and plumbers to provide access to clear sewers or private drains should they become blocked.