• Customer service 1300 650 950

  • 24/7 Fault report line 1300 883 121

Strategy

Strategy

We live in  a world of increasing change and our role as a provider of essential services is more important than ever. SA Water is clear on the outcomes that will lead us to success. We will continue to refresh our knowledge and thinking to be in step with significant changes.

2040 Directions

The SA Water 2040 Directions [PDF, 8.7MB] document looks at the next 25 years. It describes challenges and opportunities that are likely to influence SA Water and other water utilities.  Insights in the document will guide our business planning. We will use it to make informed decisions and it will help us to become more agile and responsive.

Our goals (below) define the results we seek to deliver. They embrace the likely characteristics of the future and outline our focus areas.

53902

  • Major faults

  • Reported

  • Various suburbs
  • 15/03/2017
  • Water Quality
  • Some Adelaide Hills customers may notice changes in the taste and/or smell of their tap water, as we work hard to reduce the impact of an algal bloom in the Summit Reservoir.
    The algal bloom is causing a naturally occurring compound called geosmin, which can affect water taste and odour, but is harmless to health. The water remains safe to drink.
    We expect customers in the following areas may notice this change: Mount Barker, Balhannah, Oakbank, Verdun, Hahndorf, Heathfield, Stirling, Crafers, Lenswood, Lobethal, Woodside, Brukunga, Mount Torrens, Birdwood, Gumeracha, Kersbrook, Cudlee Creek, Wistow, Nairne, Littlehampton, Strathalbyn, Clayton, Milang, Langhorne Creek and Bridgewater.
    We have made changes to our treatment processes at the Summit Water Treatment Plant to reduce the level of geosmin in the water.    
    Our testing shows no algae has been detected in the network and it has been completely removed as part of our normal treatment process.
    If our customers have any questions or concerns, please contact us on 1300 SA WATER.
  • See all major faults

  • Scheduled works

  • Underway
  • Shinnick St
  • Campbelltown
  • 23/03/2017
  • Supply Interruption
  • Estimated start time (water off): 24/03/2017 09:00 AM
    Estimated restore time (water back on): 24/03/2017 03:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Campbelltown. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works