Pricing Policies

Pricing Policies

We prepare annual pricing policy statements for our recycled water and excluded retail services to demonstrate our compliance with relevant National Water Initiative (NWI) Pricing Principles and additional principles specified by ESCOSA in our 2016-20 Revenue Determination. Click on the links below to view the 2017-18 policy statements.

  • Major faults

  • Resolved

  • Both Rd
  • Shea-Oak Log
  • 21/09/2017
  • Water On
  • 21/09/2017 05:13 PM - We are on-site responding to an incident in Shea-Oak Log. Water should now be back on. Our crews may remain on site to perform further work. Traffic restrictions may also apply. Reference Number WO: 06034304.
  • See all major faults

  • Scheduled works

  • Underway
  • Kintore Av
  • Prospect
  • 21/09/2017
  • Supply Interruption
  • Estimated start time (water off): 22/09/2017 09:00 AM
    Estimated restore time (water back on): 22/09/2017 04:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Prospect. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works