• Customer service 1300 650 950

  • 24/7 Fault report line 1300 SA WATER

Sponsorship Policy

Sponsorship Policy

We sponsor a number of events, projects and organisations every year. We do this to give back to the community. This policy guides how we do that. If you want to be sponsored by us, you need to read the full policy [PDF, 93 kB] so you understand our process and criteria.

We will only sponsor things that:

  1. Support our vision of sustainability
  2. Are held in South Australia.
  3. Benefit the community.

Strict criteria apply to all applications, because our sponsorships reflect our culture. We are very careful about how we approve applications and manage approved sponsors.

More information, including what we do not sponsor and how we deal with conflicts of interest, is in the full policy. You can download and read it here [PDF, 93 kB].

  • Major faults

  • Reported

  • Various suburbs
  • 15/03/2017
  • Water Quality
  • Some Adelaide Hills customers may notice changes in the taste and/or smell of their tap water, as we work hard to reduce the impact of an algal bloom in the Summit Reservoir.
    The algal bloom is causing a naturally occurring compound called geosmin, which can affect water taste and odour, but is harmless to health. The water remains safe to drink.
    We expect customers in the following areas may notice this change: Mount Barker, Balhannah, Oakbank, Verdun, Hahndorf, Heathfield, Stirling, Crafers, Lenswood, Lobethal, Woodside, Brukunga, Mount Torrens, Birdwood, Gumeracha, Kersbrook, Cudlee Creek, Wistow, Nairne, Littlehampton, Strathalbyn, Clayton, Milang, Langhorne Creek and Bridgewater.
    We have made changes to our treatment processes at the Summit Water Treatment Plant to reduce the level of geosmin in the water.    
    Our testing shows no algae has been detected in the network and it has been completely removed as part of our normal treatment process.
    If our customers have any questions or concerns, please contact us on 1300 SA WATER.
  • See all major faults

  • Scheduled works

  • Underway
  • Vaughan St
  • Prospect
  • 26/04/2017
  • Supply Interruption
  • Estimated start time (water off): 26/04/2017 10:00 AM
    Estimated restore time (water back on): 26/04/2017 04:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Prospect. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works