Maintenance and leaks monitoring

Maintenance and leaks monitoring

For your maintenance program to be effective, you need to monitor your water use. You also need to do routine site inspections. This approach can easily save your business water and energy costs.

Download and read our fact sheet for more tips and information [PDF, 403 kB]

General maintenance

  • Inspect your business every month. Focus on checking piping joints, toilets, showers, taps, pump seals, hose nozzles, shut-off valves and cooling towers.

Put food colouring in the cistern. If the colour shows in the toilet bowl without flushing, you've got a leak.

  • Check equipment that uses water on a regular basis. Develop preventative maintenance schedules to help avoid potential issues.
  • Check for leaks annually in underground or hidden pipe work. Ultrasonic leak detection units and pressure testing are available through leak detection companies.

Leaks Monitoring

Leaks are a significant cause of water loss. They often go unnoticed for two reasons: Lack of regular inspection and lack of reporting.

  • Keep daily, weekly or monthly data of your water use, and always investigate any rapid changes in consumption. It is very important that identified leaks are followed up quickly. A leak of just 5 litres per minute can cost a business more than $8,700 in water use alone every year! (Based on 2014-15 prices).
  • Install smart metering to monitor any unusual trends.
  • Educate everyone living or working on the property to report any leaks. Then make sure the leaks are fixed immediately.
  • Install leak detection auto-isolation valves 
  • Do a monthly inspection focusing on piping joints, toilets, showers, taps, pump seals, hose nozzles, shut-off valves, cooling towers, etc.
  • Check for leaking toilets. The best way to do this is to put food colouring in the cistern. If the colour shows in the toilet bowl without flushing, you've got a leak.
  • Check any equipment that uses water on a regular basis and put in place preventative maintenance schedules to help avoid potential issues. Poorly maintained equipment can be prone to leaks.
  • Have underground or concealed pipe work tested. Plumbing companies can be employed to use acoustic leak detection units and pressure testing to locate leaks.

Business customers can access a full leak analysis service that helps provide a real-time view of water use on their properties.More information is here.


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  • Major faults

  • Reported

  • Cadell St
  • Seaview Downs
  • 22/08/2017
  • Major Leak
  • Last Updated: 22/08/2017 04:54 PM - We have received a report of an incident in Seaview Downs. Water supply in the surrounding area may be impacted as we resolve this issue. Traffic restrictions may also apply. Reference Number WO: 05974079.

  • See all major faults

  • Scheduled works

  • Underway
  • French St
  • Broadview
  • 22/08/2017
  • Supply Interruption
  • Estimated start time (water off): 23/08/2017 09:00 AM
    Estimated restore time (water back on): 23/08/2017 03:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Broadview. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works