• Customer service 1300 650 950

  • 24/7 Fault report line 1300 883 121

Fire connections

Fire connections

A fire service connection is a water connection for the sole purpose of fire-fighting.

The fire service connection application process follows the same process for water and sewerage connections.

The key differences are that:

  • SA Water will assess your fire service application and reply to you in writing within 20 business days. A site inspection is required for all fire service applications to determine whether a connection is available.
  • You are required to lodge the results of a Flow Test and Network Analysis with your application.
  • You are required to design the construction of the internal fire system based on the results of the Flow Test and Network Analysis.
  • You are required to pay any costs associated with reconnecting or installing new internal infrastructure to the connection.

SA Water does not accept liability for flow rates and water pressure that do not meet the minimum requirement of the South Australian Metropolitan Fire Service or the Country Fire Service.

SA Water is not obliged to design, construct or maintain its water supply network for fire-fighting purposes. SA Water complies with any requirement or scheme established under section 98 of the Water Industry Act 2012.

Backflow Prevention Requirements

For further information, please ring Connections on 1300 650 951.

Application forms

You can apply online using these forms:

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  • Major faults

  • Reported

  • Various
  • Various inner southern suburbs
  • 18/01/2017
  • Water Quality
  • Customers in the southern suburbs through to the Adelaide CBD may notice a temporary change to the colour of their water. The water remains safe to drink.

    Suburbs affected may include:

    Clapham, Pasadena, Cumberland Park, Westbourne Park, Kingswood, Goodwood, Keswick, Unley, Panorama, Belair and Adelaide CBD.

    We have begun flushing parts of the surrounding network as a result of new pipe work being installed to support the South Road Darlington Upgrade works. We will continue to test the water quality and are in contact with SA Health. All test results are compliant with the Australian Drinking Water Guidelines. At this stage we anticipate the water will return to normal by late this evening.

    If you have concerns, please contact us on 1300 SA WATER.

  • See all major faults

  • Scheduled works

  • Underway
  • Hampstead Rd
  • Clearview
  • 18/01/2017
  • Supply Interruption
  • Estimated start time (water off): 21/01/2017 09:00 AM
    Estimated restore time (water back on): 21/01/2017 03:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Clearview. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.

  • See all scheduled works