• Customer service 1300 650 950

  • 24/7 Fault report line 1300 SA WATER

Fire connections

Fire connections

A fire service connection is a water connection for the sole purpose of fire-fighting.

The fire service connection application process follows the same process for water and sewerage connections.

The key differences are that:

  • SA Water will assess your fire service application and reply to you in writing within 20 business days. A site inspection is required for all fire service applications to determine whether a connection is available.
  • You are required to lodge the results of a Flow Test and Network Analysis with your application.
  • You are required to design the construction of the internal fire system based on the results of the Flow Test and Network Analysis.
  • You are required to pay any costs associated with reconnecting or installing new internal infrastructure to the connection.

SA Water does not accept liability for flow rates and water pressure that do not meet the minimum requirement of the South Australian Metropolitan Fire Service or the Country Fire Service.

SA Water is not obliged to design, construct or maintain its water supply network for fire-fighting purposes. SA Water complies with any requirement or scheme established under section 98 of the Water Industry Act 2012.

Backflow Prevention Requirements

For further information, please ring Connections on 1300 650 951.

Application forms

You can apply online using these forms:

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  • Major faults

  • Reported

  • Various suburbs
  • 15/03/2017
  • Water Quality
  • Some Adelaide Hills customers may notice changes in the taste and/or smell of their tap water, as we work hard to reduce the impact of an algal bloom in the Summit Reservoir.
    The algal bloom is causing a naturally occurring compound called geosmin, which can affect water taste and odour, but is harmless to health. The water remains safe to drink.
    We expect customers in the following areas may notice this change: Mount Barker, Balhannah, Oakbank, Verdun, Hahndorf, Heathfield, Stirling, Crafers, Lenswood, Lobethal, Woodside, Brukunga, Mount Torrens, Birdwood, Gumeracha, Kersbrook, Cudlee Creek, Wistow, Nairne, Littlehampton, Strathalbyn, Clayton, Milang, Langhorne Creek and Bridgewater.
    We have made changes to our treatment processes at the Summit Water Treatment Plant to reduce the level of geosmin in the water.    
    Our testing shows no algae has been detected in the network and it has been completely removed as part of our normal treatment process.
    If our customers have any questions or concerns, please contact us on 1300 SA WATER.
  • See all major faults

  • Scheduled works

  • Underway
  • Farnsworth Dr
  • Morphett Vale
  • 28/04/2017
  • Supply Interruption
  • Estimated start time (water off): 02/05/2017 09:00 AM
    Estimated restore time (water back on): 02/05/2017 04:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Morphett Vale. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.

  • See all scheduled works