• Customer service 1300 650 950

  • 24/7 Fault report line 1300 883 121

Information for plumbers

Information for plumbers

The technical regulation of plumbing in South Australia is looked after by the South Australian Office of the Technical Regulator (OTR). The OTR is responsible for:

  • Certificate of compliance management.
  • Internal drainage plans.
  • The building plans' internal plumbing design.
  • Plumbing standards.
  • Plumbing product approval.
  • Fire service inspections.
  • Recycled water - first fix in ground, first fix in wall.
  • Backflow prevention.
  • Plumbing compliance – investigation of sub-standard performance, complaints and associated enforcement action.
  • Plumbing and drainage inspections of private pipework.

To book a plumbing inspection, call the OTR on 1300 884 055.

To obtain internal drainage plans, call the OTR on 1300 760 311 or email them here.


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  • Major faults

  • Reported

  • Loader St
  • Glynde
  • 22/01/2017
  • Major Leak
  • Last Updated: 22/01/2017 12:43 AM - We have received a report of an incident in Glynde. Water supply in the surrounding area may be impacted as we resolve this issue. Traffic restrictions may also apply. Reference Number WO: 05673546.

  • See all major faults

  • Scheduled works

  • Underway
  • Trinity St
  • College Park
  • 22/01/2017
  • Supply Interruption
  • Estimated start time (water off): 25/01/2017 09:00 AM
    Estimated restore time (water back on): 25/01/2017 03:00 PM

    We’re committed to improving your services and are undertaking maintenance work in College Park. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works