• Customer service 1300 650 950

  • 24/7 Fault report line 1300 883 121

More information for plumbers

More information for plumbers

Information and forms for new connections are here. These include water, wastewater, and backflow prevention requirements

Trade waste information and forms are on this page

To notify us about a proposed building,

You must complete and submit a Notification of Proposed Building/Alterations form [PDF, 284 kB].


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  • Major faults

  • Reported

  • Loader St
  • Glynde
  • 22/01/2017
  • Major Leak
  • Last Updated: 22/01/2017 12:43 AM - We have received a report of an incident in Glynde. Water supply in the surrounding area may be impacted as we resolve this issue. Traffic restrictions may also apply. Reference Number WO: 05673546.

  • See all major faults

  • Scheduled works

  • Underway
  • Trinity St
  • College Park
  • 22/01/2017
  • Supply Interruption
  • Estimated start time (water off): 25/01/2017 09:00 AM
    Estimated restore time (water back on): 25/01/2017 03:00 PM

    We’re committed to improving your services and are undertaking maintenance work in College Park. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works