• Customer service 1300 650 950

  • 24/7 Fault report line 1300 883 121

Residential water permits

Residential water permits

Under Water Wise Measures there are a number of activities for which you can apply for an exemption. These include pre-wetting a construction site, filling swimming pools and using twist nozzles. All of these activities can be applied for using the following forms:

How to apply

What to lodge with your application:

  • For pre-wetting of a construction site, you need an engineer's report.
  • For a twist nozzle for those people who can't use a trigger nozzle, you need a medical certificate.
  • To fill a swimming pool with SA Water drinking water, you need to provide proof of purchase of an approved pool cover.

Swimming pool permit

Residential permit

For more information about these permits, please contact the Water Wise Hotline on 1800 130 952.


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  • Major faults

  • Reported

  • Various suburbs
  • 15/03/2017
  • Water Quality
  • Some Adelaide Hills customers may notice changes in the taste and/or smell of their tap water, as we work hard to reduce the impact of an algal bloom in the Summit Reservoir.
    The algal bloom is causing a naturally occurring compound called geosmin, which can affect water taste and odour, but is harmless to health. The water remains safe to drink.
    We expect customers in the following areas may notice this change: Mount Barker, Balhannah, Oakbank, Verdun, Hahndorf, Heathfield, Stirling, Crafers, Lenswood, Lobethal, Woodside, Brukunga, Mount Torrens, Birdwood, Gumeracha, Kersbrook, Cudlee Creek, Wistow, Nairne, Littlehampton, Strathalbyn, Clayton, Milang, Langhorne Creek and Bridgewater.
    We have made changes to our treatment processes at the Summit Water Treatment Plant to reduce the level of geosmin in the water.    
    Our testing shows no algae has been detected in the network and it has been completely removed as part of our normal treatment process.
    If our customers have any questions or concerns, please contact us on 1300 SA WATER.
  • See all major faults

  • Scheduled works

  • Underway
  • Shinnick St
  • Campbelltown
  • 23/03/2017
  • Supply Interruption
  • Estimated start time (water off): 24/03/2017 09:00 AM
    Estimated restore time (water back on): 24/03/2017 03:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Campbelltown. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works