• Customer service 1300 650 950

  • 24/7 Fault report line 1300 883 121

Residential rebates

Residential rebates

There are currently no rebates available for residential customers.

Past rebates were given to support the South Australian community during drought. They were given for:

  • rainwater tanks
  • gardening goods
  • water efficient appliances.

The Water Security Rebate (that ended March 2013) was a once off payment. The rebate applied to eligible residential customers for the 2012 calendar year.  Payments were made between January and March 2013.


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  • Major faults

  • Reported

  • Various
  • Various inner southern suburbs
  • 18/01/2017
  • Water Quality
  • Customers in the southern suburbs through to the Adelaide CBD may notice a temporary change to the colour of their water. The water remains safe to drink.

    Suburbs affected may include:

    Clapham, Pasadena, Cumberland Park, Westbourne Park, Kingswood, Goodwood, Keswick, Unley, Panorama, Belair and Adelaide CBD.

    We have begun flushing parts of the surrounding network as a result of new pipe work being installed to support the South Road Darlington Upgrade works. We will continue to test the water quality and are in contact with SA Health. All test results are compliant with the Australian Drinking Water Guidelines. At this stage we anticipate the water will return to normal by late this evening.

    If you have concerns, please contact us on 1300 SA WATER.

  • See all major faults

  • Scheduled works

  • Underway
  • Hampstead Rd
  • Clearview
  • 18/01/2017
  • Supply Interruption
  • Estimated start time (water off): 21/01/2017 09:00 AM
    Estimated restore time (water back on): 21/01/2017 03:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Clearview. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works