Accessibility

Accessibility

This website has been developed by SA Water to ensure our services and information are readily available to as broad an audience as possible. This includes people with disability who may use assistive technology to read or listen to content on this site.

Colours and contrast

A high contrast version was developed using colours that provide maximum contrast between foreground and background items.

Separation of design and code

All pages have been developed with a clean distinction between code and design. This is so screen readers and other accessible browsers have the best possible chance to read the site properly.

Guidelines

This website strives to meet to the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines version 2.0. It is regularly checked against that standard.

Responsive design

This site automatically adjusts to fit the size and type of device being used to access it - eg smartphone, tablet or PC.

Browsers

The site works with modern web browsers. If you experience problems when using Internet Explorer, check that you are not running in compatibility mode. Simply turn compatibility mode off, or try using a different browser such as Google Chrome or Firefox.

Phone and Face-to-face service

If you are having difficulties finding the information you are after, you are most welcome to call our Customer Service Centre (1300 650 950) so our staff can assist you with your enquiry. You can also speak to someone directly at our Customer Service Centre in Victoria Square between 8:30 am and 5:00 pm, Monday to Friday.

Location: SA Water House, Ground Floor, 250 Victoria Square / Tarntanyangga, Adelaide SA 5000

Translation services

If you need information translated you can use the Google Translate function on the website. Alternatively, if you reside in South Australia, phone the Telephone Interpreter Service (TIS) on 13 14 50.

Email

If you don't have the time to visit a customer service centre you can always use the contact form on this site.

  • Major faults

  • Reported

  • Both Rd
  • Shea-Oak Log
  • 21/09/2017
  • Water Off
  • Last Updated: 21/09/2017 11:18 AM - We are on-site responding to an incident in Shea-Oak Log. Water may not be available in the surrounding area until 21/09/2017 04:30 PM. Traffic restrictions may also apply. Reference Number WO: 06034304.
  • See all major faults

  • Scheduled works

  • Underway
  • Kintore Av
  • Prospect
  • 21/09/2017
  • Supply Interruption
  • Estimated start time (water off): 22/09/2017 09:00 AM
    Estimated restore time (water back on): 22/09/2017 04:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Prospect. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works