Smart Network for the Adelaide CBD

Smart Network for the Adelaide CBD

Reducing bursts with smart technology

We're investing more than $4 million on smart technology. This will help us manage the water supply network in Adelaide’s CBD. The aim of the project is to fix faults before they cause disruption to the community.

Using smart sensors we can track water flow and pressure to help us understand the network. This provides real time information to our Operations Control Centre.

Smart meters will also help 100 large businesses in the CBD. Smart meters can improve water efficiency and help business customers manage their water use.

Reducing impact on our customers

Our customers are at the heart of everything we do and we are working to be more responsive to your needs. This technology will help us limit potential impacts on our customers and the community.

Smart technology provides a real time understanding of how our water network is operating. We can use this information to deliver better outcomes for our customers.

  • Immediate action for critical issues
  • Predict future network needs
  • Build a more reliable and efficient network
  • Work with customers to reduce network impacts.

How we'll achieve this

The technology we're using has been proven by water utilities around the world.  We are one of the first Australian water utilities to adopt it on this scale. The sensors and meters will be installed by the end of June 2017, with the full benefits expected in early 2018.

This short video provides more detail on how we will be using this smart technology.

  • Major faults

  • Reported

  • Cheringar Bvd
  • Dernancourt
  • 26/04/2018
  • Water On
  • 26/04/2018 10:24 AM - We are on-site responding to an incident in Dernancourt. Water should now be back on. Our crews may remain on site to perform further work. Traffic restrictions may also apply. Reference Number WO: 06323352.
  • See all major faults

  • Scheduled works

  • Underway
  • Ferrers St
  • Mount Gambier
  • 27/04/2018
  • Supply Interruption
  • Estimated start time (water off): 30/04/2018 09:00 AM
    Estimated restore time (water back on): 30/04/2018 10:30 AM

    We’re committed to improving your services and are undertaking maintenance work in Mount Gambier. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.

  • See all scheduled works