Smart Network for the Adelaide CBD

Smart Network for the Adelaide CBD

Reducing water main breaks with smart technology

We're investing more than $4 million on smart technology. This will help us manage the water supply network in Adelaide’s CBD. The aim of the project is to fix faults before they cause disruption to the community.

Using smart sensors we can track water flow and pressure to help us understand the network. This provides real time information to our Operations Control Centre.

Smart meters will also help 100 large businesses in the CBD. Smart meters can improve water efficiency and help business customers manage their water use.

Reducing impact on our customers

Our customers are at the heart of everything we do and we are working to be more responsive to your needs. This technology will help us limit potential impacts on our customers and the community.

Smart technology provides a real time understanding of how our water network is operating. We can use this information to deliver better outcomes for our customers.

  • Immediate action for critical issues
  • Predict future network needs
  • Build a more reliable and efficient network
  • Work with customers to reduce network impacts.

How we'll achieve this

The technology we're using has been proven by water utilities around the world.  We are one of the first Australian water utilities to adopt it on this scale. The sensors and meters will be installed by the end of June 2017, with the full benefits expected in early 2018.

This short video provides more detail on how we will be using this smart technology.

  • Major faults

  • Reported

  • Gum Av
  • Dry Creek
  • 20/07/2018
  • Main Break
  • Last Updated: 20/07/2018 03:59 PM - We have a report of an incident in Dry Creek. Water supply nearby may be impacted. Traffic management may be in place. Reference Number WO: 06465847.
  • See all major faults

  • Scheduled works

  • Underway
  • Silkes Rd
  • Paradise
  • 20/07/2018
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 22/07/2018 07:00 PM
    Estimated restore time and water supply back on: 26/07/2018 12:00 PM

    We’re improving your services and undertaking maintenance work in Paradise. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works