SA Water has a number of policies that align our business to our strategic goals. Below are three that are important for you to read.

Privacy Policy

This policy applies to all information we gather, store, disclose and use. Click here to read the privacy policy.

Sponsorship Policy

This policy shapes how we assess and approve sponsorship applications. It also covers sponsorships we do not provide. Read more here.

Environment Policy

This policy gives our people clear boundaries and guiding principles on how we provide environmental outcomes that our customers value to achieve our vision of world class water services for a better life. Click here to read the Environment Policy.

Other policies

Other policies available on this website are:

If you would like another policy not listed here please contact us.

  • Major faults

  • Underway

  • Pratt Av
  • Pooraka
  • 02/04/2020
  • Water Supply Interrupted
  • Last Updated: 03/04/2020 03:13 AM - We are on site in Pooraka and the nearby water supply may be unavailable until 03/04/2020 08:00 AM. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. We always aim to minimise inconvenience by restoring supply as safely and quickly as we can. Reference Number WO: 07404568.
  • See all major faults