Pricing Policies

Pricing Policies

We prepare annual pricing policy statements for our recycled water and excluded retail services to demonstrate our compliance with relevant National Water Initiative (NWI) Pricing Principles and additional principles specified by ESCOSA in our 2016-20 Revenue Determination. Click on the links below to view the 2017-18 policy statements.

  • Major faults

  • Reported

  • Railway Tce
  • Port Elliot
  • 19/01/2018
  • Water Off
  • Last Updated: 19/01/2018 07:35 AM - We are on-site responding to an incident in Port Elliot. Water may not be available in the surrounding area until 19/01/2018 01:00 PM. Traffic restrictions may also apply. Reference Number WO: 06193297.
  • See all major faults

  • Scheduled works

  • Underway
  • Hanna Av
  • Windsor Gardens
  • 19/01/2018
  • Supply Interruption
  • Estimated start time (water off): 23/01/2018 09:00 AM
    Estimated restore time (water back on): 23/01/2018 06:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Windsor Gardens. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works