Pricing Policies

Pricing Policies

We prepare annual pricing policy statements for our recycled water and excluded retail services to demonstrate our compliance with relevant National Water Initiative (NWI) Pricing Principles and additional principles specified by ESCOSA in our 2016-20 Revenue Determination. Click on the links below to view the 2018-19 policy statements.

  • Major faults

  • Reported

  • Lindley Av
  • Warradale
  • 23/01/2020
  • Main Break
  • Last Updated: 23/01/2020 05:51 PM - We have a report of an incident in Warradale. Water supply nearby may be impacted. Traffic management may be in place. Reference Number WO: 07309872.
  • See all major faults

  • Scheduled works

  • Underway
  • Laurence St
  • Dover Gardens
  • 23/01/2020
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 27/01/2020 09:00 AM
    Estimated restore time and water supply back on: 27/01/2020 06:00 PM

    We’re improving your services and undertaking maintenance work in Dover Gardens. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works