Customer Service Performance

Customer Service Performance

We are committed to providing every customer with a great experience. See how we are tracking for customer service and experience delivery below.

  • Major faults

  • Underway

  • Nioka Rd
  • Dernancourt
  • 22/05/2019
  • Water Supply Interrupted
  • Last Updated: 22/05/2019 06:20 AM - We are on site in Dernancourt and the nearby water supply may be unavailable until 22/05/2019 12:00 PM. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. We always aim to minimise inconvenience by restoring supply as safely and quickly as we can. Reference Number WO: 06942825.
  • See all major faults

  • Scheduled works

  • Underway
  • Delhi Av
  • Hillcrest
  • 22/05/2019
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 23/05/2019 09:00 AM
    Estimated restore time and water supply back on: 23/05/2019 06:00 PM

    We’re improving your services and undertaking maintenance work in Hillcrest. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works

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