Payment Arrangements

Payment Arrangements

We understand that sometimes you can't pay your bill on time. We offer short-term and long-term solutions to help.

Can't pay your bill on time this quarter?

Contact us today on 1300 650 950. We will work with you to find the best payment arrangement for you.

In financial difficulty? Our Customer Assist Program can help

If you have longer-term financial difficulties, our Customer Assist Program can help you. The program gives you help and support.


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  • Major faults

  • Underway

  • Multiple streets
  • Goolwa
  • 19/10/2017
  • Water Quality
  • SA Water customers in Goolwa and surrounding areas, including Goolwa Beach, Goolwa South, Goolwa North and Hindmarsh Island may currently be experiencing discoloured or milky water coming out of their taps.

    This water remains safe to drink.

    During recent planned maintenance in the area, some existing sediment in the local water supply network has been stirred up, resulting in the discoloured water.

    We are working hard to resolve the issue, and we are flushing out the discoloured water. Given the size of the water network in the area, this may take some time. At this stage, we are hoping water supply will return to normal by Friday afternoon.

    We will continue to monitor the situation, and provide updates on our website and Facebook page.

    For further information or any questions, please contact us on 1300 SA WATER.

  • See all major faults

  • Scheduled works

  • Underway
  • Thomas St
  • Croydon
  • 23/10/2017
  • Supply Interruption
  • Estimated start time (water off): 23/10/2017 09:00 AM
    Estimated restore time (water back on): 23/10/2017 03:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Croydon. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works