• Customer service 1300 650 950

  • 24/7 Fault report line 1300 883 121

Strata and Community Title billing

Strata and Community Title billing

Allotments at your strata or community title corporation group may share a common water meter that is read every three months. Payment of water used by residents at your group is the joint responsibility of your group.

Your group can:

  • Pay the total water use charges billed on the common supply account or
  • Have SA Water divide water use charges between all owners and provide individual water and sewer accounts. Accounts will be posted to each owner every three months.
Your group will receive a notice every three months showing water use as well as a comparison of usage over previous periods. There is no fee for this service.

You can indicate your group's preferred billing option by filling out this application form.

  • Major faults

  • Reported

  • Various suburbs
  • 15/03/2017
  • Water Quality
  • Some Adelaide Hills customers may notice changes in the taste and/or smell of their tap water, as we work hard to reduce the impact of an algal bloom in the Summit Reservoir.
    The algal bloom is causing a naturally occurring compound called geosmin, which can affect water taste and odour, but is harmless to health. The water remains safe to drink.
    We expect customers in the following areas may notice this change: Mount Barker, Balhannah, Oakbank, Verdun, Hahndorf, Heathfield, Stirling, Crafers, Lenswood, Lobethal, Woodside, Brukunga, Mount Torrens, Birdwood, Gumeracha, Kersbrook, Cudlee Creek, Wistow, Nairne, Littlehampton, Strathalbyn, Clayton, Milang, Langhorne Creek and Bridgewater.
    We have made changes to our treatment processes at the Summit Water Treatment Plant to reduce the level of geosmin in the water.    
    Our testing shows no algae has been detected in the network and it has been completely removed as part of our normal treatment process.
    If our customers have any questions or concerns, please contact us on 1300 SA WATER.
  • See all major faults

  • Scheduled works

  • Underway
  • Rugby St
  • Dover Gardens
  • 26/03/2017
  • Supply Interruption
  • Estimated start time (water off): 28/03/2017 08:00 PM
    Estimated restore time (water back on): 29/03/2017 04:00 AM

    We’re committed to improving your services and are undertaking maintenance work in Dover Gardens. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.


  • See all scheduled works