Following summer, ourr customers receive water bills that reflect a large proportion of their yearly water use. These bills are often higher than other bills. On average, 60-70 per cent of total residential water use is billed following summer.
There are many reasons water use can increase over the summer.
Other, non-seasonal, reasons for increased water use may include:
It is important to realise that the more water you use, the more expensive it becomes. Water use is billed using a 3-tiered pricing system. See current pricing charges here.
If you believe your bill does not accurately reflect your water use, you may have a leak on your property.
To test for leaks, see our “leak detection” page and video.
If you believe you have a leak, you will need to contact a licenced plumber.
You can also compare your daily average summer water use with the past 3 years. On the front page of your water bill, you will see a “Daily water use” chart.