Maintenance and leaks monitoring

Maintenance and leaks monitoring

For your maintenance program to be effective, you need to monitor your water use. You also need to do routine site inspections. This approach can easily save your business water and energy costs.

Download and read our fact sheet for more tips and information [PDF, 403 kB]

General maintenance

  • Inspect your business every month. Focus on checking piping joints, toilets, showers, taps, pump seals, hose nozzles, shut-off valves and cooling towers.

Put food colouring in the cistern. If the colour shows in the toilet bowl without flushing, you've got a leak.

  • Check equipment that uses water on a regular basis. Develop preventative maintenance schedules to help avoid potential issues.
  • Check for leaks annually in underground or hidden pipe work. Ultrasonic leak detection units and pressure testing are available through leak detection companies.

Leaks Monitoring

Leaks are a significant cause of water loss. They often go unnoticed for two reasons: Lack of regular inspection and lack of reporting.

  • Keep daily, weekly or monthly data of your water use, and always investigate any rapid changes in consumption. It is very important that identified leaks are followed up quickly. A leak of just 5 litres per minute can cost a business more than $8,700 in water use alone every year! (Based on 2014-15 prices).
  • Install smart metering to monitor any unusual trends.
  • Educate everyone living or working on the property to report any leaks. Then make sure the leaks are fixed immediately.
  • Install leak detection auto-isolation valves 
  • Do a monthly inspection focusing on piping joints, toilets, showers, taps, pump seals, hose nozzles, shut-off valves, cooling towers, etc.
  • Check for leaking toilets. The best way to do this is to put food colouring in the cistern. If the colour shows in the toilet bowl without flushing, you've got a leak.
  • Check any equipment that uses water on a regular basis and put in place preventative maintenance schedules to help avoid potential issues. Poorly maintained equipment can be prone to leaks.
  • Have underground or concealed pipe work tested. Plumbing companies can be employed to use acoustic leak detection units and pressure testing to locate leaks.

Business customers can access a full leak analysis service that helps provide a real-time view of water use on their properties.More information is here.

Water Efficiency Toolkit

SA Water provides a toolkit for businesses that take through the first crucial steps in planning for water efficiency.

The plan automatically generates a water efficiency report and action plan for your business. All non-residential businesses can access our business support.

The Water Efficiency Plan Toolkit is free. You can  download the file here [xlsm, 1.1 MB]. Remember to save a copy before you start to use it.


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  • Major faults

  • Reported

  • Queen St
  • Smithfield
  • 21/07/2018
  • Water Mains Leak
  • Last Updated: 21/07/2018 11:56 AM - We have a report of an incident in Smithfield and the water supply nearby may be impacted. Traffic management may be in place. Reference Number WO: 06465906.
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  • Scheduled works

  • Underway
  • Silkes Rd
  • Paradise
  • 21/07/2018
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 22/07/2018 07:00 PM
    Estimated restore time and water supply back on: 26/07/2018 12:00 PM

    We’re improving your services and undertaking maintenance work in Paradise. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works