Due to system maintenance from 11pm Monday, 19 August 2019 to 10pm Tuesday 20 August 2019, fault information will not be updated for Major Faults and Scheduled Works. We apologise for the inconvenience.

Trade waste

Trade waste

Trade waste is complex and requires additional treatment compared with used water and substances created by household and general business activities.

Before discharging trade waste, you must apply for trade waste authorisation . This helps us manage treatment processes, maintain public and environmental health, and prevents damage to infrastructure and harm to our workers.

We remove, treat and dispose of trade waste from authorised dischargers where it is reasonable and practical for us to do so.

It is illegal to discharge unauthorised trade waste and doing so is in contravention of the WaterIndustry Act 2012 and penalties may apply.

To check if your business has discharge authorisation for your current activities, please call us on 7424 1336 during office hours.

If you do not have authorisation, you must cease discharging, apply for authorisation or use an alternative disposal method.

If new or altered activities are generating trade waste, you need to call us on 7424 1336 to update your authorisation before the altered trade waste is discharged.

Once-off trade waste disposal

Once-off trade waste disposal is managed as liquid hauled waste .

  • Major faults

  • Underway

  • Valley Ct
  • Sheidow Park
  • 20/08/2019
  • Major Leak
  • Water supply in the surrounding area may be impacted as we resolve this issue. Traffic restrictions may also apply. Reference Number WO: 07042139

  • See all major faults

  • Scheduled works

  • Underway
  • Ahern St
  • Berri
  • 19/08/2019
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 22/08/2019 09:00 AM
    Estimated restore time and water supply back on: 22/08/2019 03:00 PM

    We’re improving your services and undertaking maintenance work in Berri. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works

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