mySAWater – System maintenance is scheduled to commence at 8:30pm Saturday, 21 September 2019 and be completed by 10:00pm Saturday, 21 September 2019. During this time mySAWater will be unavailable.

Report a Fault, Major Faults and Scheduled Works Map – System maintenance is scheduled to commence at 8:30pm Saturday, 21 September 2019 and be completed by 10:00pm Saturday, 21 September 2019. During this time customers will need to report faults via 1300 729 283 and fault information will be not updated.

Trade Waste Fees and Charges

Trade Waste Fees and Charges

Trade waste discharge application

Applicable from 1 July 2019 - 30 June 2020.

This fee meets the cost for processing authorisation applications to discharge used water from trade waste to the sewer. Includes GST.

Application Fee $172.00

Compliance audit


We inspect customers’ premises to assess compliance with their authorisation conditions and confirm operator details. Audit frequency is based on risk. Additional audits may be required where non-compliance is detected. Includes GST.


Audit Fee $138.00

Volume and load based charges


Charges apply where trade waste discharges exceed 10 tonnes of biochemical oxygen demand or suspended solids, 20 tonnes of total dissolved solids or a volume of 10,000kL per year. These charges are not subject to GST.

Parameter

Charge rate

Range of application

Volume

$0.209/kL

All volume

Biochemical Oxygen Demand

$0.343/kg

Up to 1000 mg/L

$0.518/kg

For component of load above 1000 mg/L

Suspended Solids

$0.304/kg

All concentrations

Total Dissolved Solids

$0.173/kg

For component of load above 650 mg/L (Applicable for re-use sewer catchments)

Total Kjeldahl Nitrogen

$0.536/kg

All concentrations

Total Phosphorus

$2.610/kg

All concentrations

Cost reflective volume and load based charges

Trade waste volume and load based charges apply to the maximum concentration and volumes specified in your authorisation. Any discharges above limits are deemed non-compliant and may incur the full long run marginal cost recovery of accepting and disposing of the non-compliant portion. These charges are not subject to GST.

Volume

$1.440/kL

Biological Oxygen Demand

$0.805/kg

Suspended Solids

$0.882/kg

Total Dissolved Solids

$1.483/kg

Total Kjeldahl Nitrogen

$3.151/kg

Total Phosphorus

$13.029/kg

Estimate your charges

Stormwater to sewer

This fee applies to customers with special dispensation to discharge stormwater to sewer from unroofed areas. This charge is not subject to GST.

Annual fee - per square metre $11.60

Macerator discharge

This fee applies to customers with disposable receptacle macerators. This charge is not subject to GST.

Annual fee - per macerator $755.00

Administration fee

This fee covers administrative costs and includes GST.

Administration fee $64.50

Our fees and charges for the previous financial year (2017-18) can be found here.

  • Major faults

  • Reported

  • Hazel St
  • Ascot Park
  • 21/09/2019
  • Water Supply Interrupted
  • Last Updated: 21/09/2019 11:24 AM - We are on site in Ascot Park and the nearby water supply may be unavailable until 21/09/2019 02:09 PM. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. We always aim to minimise inconvenience by restoring supply as safely and quickly as we can. Reference Number WO: 07139709.
  • See all major faults

  • Scheduled works

  • Underway
  • Golden Grove Rd
  • Golden Grove
  • 21/09/2019
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 23/09/2019 09:00 PM
    Estimated restore time and water supply back on: 24/09/2019 07:00 AM

    We’re improving your services and undertaking maintenance work in Golden Grove. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works

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