Trade Waste Fees and Charges

Trade Waste Fees and Charges

Trade waste discharge application

Applicable from 1 July 2018 - 30 June 2019.

This fee meets the cost for processing authorisation applications to discharge used water from trade waste to the sewer. Includes GST.

Application Fee $170.00

Compliance audit

We inspect customers’ premises to assess compliance with their authorisation conditions and confirm operator details. Audit frequency is based on risk. Additional audits may be required where non-compliance is detected. Includes GST.

Audit Fee $131.00

Volume and load based charges

Charges apply where trade waste discharges exceed 10 tonnes of biochemical oxygen demand or suspended solids, 20 tonnes of total dissolved solids or a volume of 10,000kL per year. These charges are not subject to GST.


Charge rate

Range of application



All volume

Biochemical Oxygen Demand


Up to 1000 mg/L


For component of load above 1000 mg/L

Suspended Solids


All concentrations

Total Dissolved Solids


For component of load above 650 mg/L (Applicable for re-use sewer catchments)

Total Kjeldahl Nitrogen


All concentrations

Total Phosphorus


All concentrations

Cost reflective volume and load based charges

Trade waste volume and load based charges apply to the maximum concentration and volumes specified in your authorisation. Any discharges above limits are deemed non-compliant and may incur the full long run marginal cost recovery of accepting and disposing of the non-compliant portion. These charges are not subject to GST.



Biological Oxygen Demand


Suspended Solids


Total Dissolved Solids


Total Kjeldahl Nitrogen


Total Phosphorus


Estimate your charges

Stormwater to sewer

This fee applies to customers with special dispensation to discharge stormwater to sewer from unroofed areas. This charge is not subject to GST.

Annual fee - per square metre $11.50

Macerator discharge

This fee applies to customers with disposable receptacle macerators. This charge is not subject to GST.

Annual fee - per macerator $719.00

Administration fee

This fee covers administrative costs and includes GST.

Administration fee $64.00

Our fees and charges for the previous financial year (2017-18) can be found here.

  • Major faults

  • Reported

  • Gum Av
  • Dry Creek
  • 20/07/2018
  • Main Break
  • Last Updated: 20/07/2018 03:59 PM - We have a report of an incident in Dry Creek. Water supply nearby may be impacted. Traffic management may be in place. Reference Number WO: 06465847.
  • See all major faults

  • Scheduled works

  • Underway
  • Silkes Rd
  • Paradise
  • 20/07/2018
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 22/07/2018 07:00 PM
    Estimated restore time and water supply back on: 26/07/2018 12:00 PM

    We’re improving your services and undertaking maintenance work in Paradise. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.

  • See all scheduled works