You must have a valid authorisation before you can discharge trade waste into the sewer. The form you need to complete depends on how complex your business is.
This section explains everything you need to know to apply for an authorisation.
Before you apply, please read the Restricted Wastewater Acceptance Framework [PDF, 369 kB]. The framework outlines the trade waste general policy requirements. Important authorisation compliance information can be found in this document.
Industry guidelines and information about how we accept trade waste can be found here.
The form that you complete depends on your business. Read on to see which category you fall into.
All of the following are non-complex business activities. If your business is one of them, you need to complete this form.
All of the following are complex business activities. Generally, if you consider yourself an industrial business, you will fit this category. If you are one of the below, you will need to complete and return this form.
The business that will create the trade waste discharge will need to fill in the form. If you are not the property owner, you will need to work with your property owner to properly allocate the responsibility for plumbing and drainage works and other property management matters.
Remember to apply for an authorisation before you engage a licensed plumber to install or modify any required plumbing or fixtures.
If your application meets all requirements, we will issue your trade waste discharge authorisation. If we need more information however, we may need to arrange a site inspection with you.
Remember to wait for your authorisation approval before you engage a licensed plumber to install or modify any plumbing or fixtures.
Payments can be made by EFT (electronic funds transfer), post, by phone, or in person.
To pay by credit card or EFT
Call 08 7424 1336 to make a credit card payment, or get EFT information.
To pay in person
Visit SA Water House, 250 Victoria Square, Adelaide SA
Our business hours are 8.30 am – 5 pm, Monday to Friday.
To pay by post
Post your payment with any application forms or account information to the address below.
GPO Box 1751
ADELAIDE SA 5001
We will audit your business to confirm that everything is correct. We will also advise you on the best way to meet your ongoing authorisation conditions.
No. However, you may be able to have your waste removed and brought to one of our wastewater treatment plants. Please see the Liquid Hauled Waste section of our website for more information.