mySAWater – System maintenance is scheduled to commence at 8:30pm Saturday, 21 September 2019 and be completed by 10:00pm Saturday, 21 September 2019. During this time mySAWater will be unavailable.

Report a Fault, Major Faults and Scheduled Works Map – System maintenance is scheduled to commence at 8:30pm Saturday, 21 September 2019 and be completed by 10:00pm Saturday, 21 September 2019. During this time customers will need to report faults via 1300 729 283 and fault information will be not updated.



We proudly support organisations in the community and water industry whose work demonstrates or supports us to realise our vision of delivering world class water services for a better life.   

Our sponsorship portfolio has three tiers:

  • Community Partnerships Program
  • Corporate sponsorships
  • Industry sponsorships

For all enquiries about sponsorships please contact us at

Community Partnerships Program

Our Community Partnerships Program, launched in 2018, is focused on grassroots community events and programs run by not-for-profit organisations. The programs and events that we support have a clear link to water use and our vision of delivering world class water services for a better life.  

This program runs annually following the financial calendar year. Applications for this year have  closed and will re-open in February 2020 to support community projects that will run from 1 July 2020 to 30 June 2021.

In 2019, we are proud to support the following organisations to deliver their water related, community projects:

Autism Association of South Australia

Inclusive Aquatic Therapy Program.

This program supports autistic children from 0 to 17 years to use water as a therapeutic medium to develop functional skills.

Adopt the Spot Scheme

The scheme coordinates people in the community across South Australia to clear marine debris from beaches, rivers, creeks and surrounding areas. Funds will help to produce a training and safety video for volunteers.

Beltana Progress Association

Restoration of Weir.

Funds will help to restore the stonework of the iconic Beltana Weir and clean up the waterway so that water continues to run into the town dam.

Centacare Catholic Country SA

Wickered Food.

Funds will be used to build water- wise wicking beds to grow fresh food and vegetables that can be accessed by disadvantaged people in the community. Our people will have the opportunity to be part of a working bee to create the wicking beds.

Clare Agricultural & Horticultural Society Inc

SA Autumn Garden Festival.

Funds will support marketing activities for the festival, which promotes sustainable gardening practices. Our experts in sustainability and liveability through water use will present to festival-goers and hold workshops.

Gordon Education Centre

Community sensory garden for children with a disability.

Funds will be used to build a sensory garden for Reception to Year 12 students to enable them to be involved in a gardening and outdoor science curriculum in a hands-on way, which they have not been able to do previously. The garden will promote water conservation and sustainability.

Lincoln Park Horse and Human Rehabilitation Centre Inc

Equine Therapy Program.

Funds will be used to purchase sustainable and refillable troughs for rescue horses. The horses are used in an equine therapy program for defence veterans, their families and the general public who suffer from PTSD and mental health issues.

Lucindale Community Economic Development Board (LINC)

Lucindale Community Swimming Pool.

Funds will be used to buy and install a disability swing at the redeveloped community swimming pool, enabling people with limited mobility to partake in water-based physical activity and interact with members of their community.

Maitland & District Progress Association Inc

Yorke Valley Dam Project.

The Yorke Valley Dam site will be developed into a roadside stop for locals and tourists. Funds will be used to erect a shelter with information about the dam and issues pertaining to water resources. We will provide technical and historical information for the site.

Murraylands Migrant Resource Centre

Waterwise Gardening Project.

The centre is responsible for the settlement of new arrivals from migrant and refugee backgrounds. Funds will be used to establish a water wise garden at the centre that teaches people about place-based native plants and brings people together. Our people will give expert advice and present at information sessions.

Surf Life Saving South Australia

All Abilities State Sport Carnival.

Funds will be used to establish an inclusive surf aquatics program for youth with a physical or intellectual disability. It will be delivered state-wide throughout the Surf Life Saving networks.

Corporate Sponsorship

We work with a number of strategic corporate partners who support our work as a major water utility in South Australia, enabling them to improve community outcomes through water use. In 2019, our corporate partners are:

  • Zoos SA
  • Orange Sky
  • The Christmas Pageant (run by the South Australian Tourism Commission)
  • WaterAid

The term of our corporate partnerships is typically in place for three years.

Industry Sponsorship

We are a thought leader in the Australian water industry and partner with water related industry groups. We do this to share knowledge and ideas, as well as to better understand and influence decision making in the water industry.

In 2019, our industry partners include:

  • Australian Water Association
  • Water Industry Alliance
  • Nursery and Garden Industry South Australia
  • Australian Institute of Conveyancers South Australia
  • Master Plumbers Association of South Australia
  • Project Management Institute (SA)
  • Australian Institute of Project Management

All industry sponsorship opportunities are individually assessed on a needs basis and applications are considered at any time.

What we won't sponsor

We will not accept applications for sponsorships that support:

  1. individuals
  2. any project, program or event related to gambling
  3. events that promote the consumption of alcohol as its core activity (such as wine festivals)
  4. projects, programs or events that exclude any sectors of the community based on culture, gender, sexuality, religious belief, race or disability
  5. organisations that we are already engaged in a formal arrangement with such as a Memorandum of Understanding or contractual agreement
  6. projects, programs or events where there is a real or perceived conflict of interest with an existing partnership, business or sponsorship activity.

Charitable donations are not able to be made by our organisation.

Tell us what you think

We're always looking for ways to improve our website, and we would appreciate your feedback on this page.

Please note we cannot respond to any comment made here. If you need a response, please contact us.

Was this page useful?
How can we make it better?

  • Major faults

  • Underway

  • Hazel St
  • Ascot Park
  • 21/09/2019
  • Water Supply On
  • 21/09/2019 02:24 PM - We are attending to an incident in Ascot Park with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07139709.
  • See all major faults

  • Scheduled works

  • Underway
  • Golden Grove Rd
  • Golden Grove
  • 21/09/2019
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 23/09/2019 09:00 PM
    Estimated restore time and water supply back on: 24/09/2019 07:00 AM

    We’re improving your services and undertaking maintenance work in Golden Grove. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.

  • See all scheduled works

Follow Us On