• Customer service 1300 650 950

  • 24/7 Fault report line 1300 SA WATER

Environmental commitments

Environmental commitments

At SA Water we are focused on sustainable practice and good environmental management. As part of our strategy we monitor and review our environmental performance. We also continue to develop new ways of reducing the impact of our work. The SA Water Environmental Policy guides all of our activities to keep us on track.

Some of our key objectives are to:

  • Effectively manage sewage (wastewater) overflows.
  • Minimise discharges from wastewater treatment plants.
  • Effectively manage biosolids and hazardous wastes.
  • Reduce greenhouse gas emissions.

Read about how we are involved in catchment and land management.

Environmental Impact Assessments 

SA Water works to identify and assess the potential environmental impacts of its projects and activities. When planning new projects, SA Water completes environmental and heritage assessments. These are used to identify potential impacts on the environment during design and construction.

Climate change

We are committed to responding effectively to climate change. This is reflected in our climate change strategy. The strategy touches on all aspects of our business with a focus on reducing greenhouse gas emissions, adapting to climate change, and contributing to climate change research.

We have been measuring our greenhouse gas emissions since 2003. Every year, we report our rate of greenhouse gas emissions to the Federal Government. This data helps us to manage our greenhouse gas emissions to stay on track to meet our reduction target. That target is to have no greater than 40% of 1990s greenhouse gas emission levels by 31 December 2050.

Adapting to climate change is important for the future

SA Water works to identify ways our water supplies and infrastructure could be at risk because of climate change. To maintain a sustainable water supply for South Australia, we make sure we are prepared for and can adapt to change in our environment.

Supplying water from recycled and desalination sources are just two ways we are future-proofing your water.

For more information, please contact us.

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  • Major faults

  • Reported

  • Various suburbs
  • 15/03/2017
  • Water Quality
  • Some Adelaide Hills customers may notice changes in the taste and/or smell of their tap water, as we work hard to reduce the impact of an algal bloom in the Summit Reservoir.
    The algal bloom is causing a naturally occurring compound called geosmin, which can affect water taste and odour, but is harmless to health. The water remains safe to drink.
    We expect customers in the following areas may notice this change: Mount Barker, Balhannah, Oakbank, Verdun, Hahndorf, Heathfield, Stirling, Crafers, Lenswood, Lobethal, Woodside, Brukunga, Mount Torrens, Birdwood, Gumeracha, Kersbrook, Cudlee Creek, Wistow, Nairne, Littlehampton, Strathalbyn, Clayton, Milang, Langhorne Creek and Bridgewater.
    We have made changes to our treatment processes at the Summit Water Treatment Plant to reduce the level of geosmin in the water.    
    Our testing shows no algae has been detected in the network and it has been completely removed as part of our normal treatment process.
    If our customers have any questions or concerns, please contact us on 1300 SA WATER.
  • See all major faults

  • Scheduled works

  • Underway
  • Rose St
  • Prospect
  • 26/04/2017
  • Supply Interruption
  • Estimated start time (water off): 27/04/2017 10:00 AM
    Estimated restore time (water back on): 27/04/2017 03:00 PM

    We’re committed to improving your services and are undertaking maintenance work in Prospect. Water supply in the surrounding area may be impacted during the above times. Traffic restrictions may also apply.

  • See all scheduled works