Due to system maintenance from 11pm Monday, 19 August 2019 to 10pm Tuesday 20 August 2019, fault information will not be updated for Major Faults and Scheduled Works. We apologise for the inconvenience.

North Metro

North Metro Drinking Water System

Reporting period: 12 months to 31 July 2019
Approximate number of customers supplied (2016 Census data): 205,000
North Metro System consists of the processes shown below
Image depicting the water treatment process at North Metro

Can be supplied by Adelaide Desalination Plant and other Metropolitan water treatment plants.

Water Quality Data for routine samples at Customer Taps
Parameter Units Health Guideline* Aesthetic Guideline* Average Value Health Compliance #
Alkalinitymg/LNGNG49NA
Bicarbonatemg/LNGNG60NA
Calciummg/LNGNG21NA
Carbonatemg/LNGNG0NA
Chloridemg/LNG≤ 25095NA
ColourHUNG≤ 15<1NA
E. colicfu/100mL0NGNA100%
Fluoridemg/L≤ 1.5NG0.9100%
Hardnessmg/LNG≤ 200101NA
Ironmg/LNG≤ 0.30.0063NA
Lead - Totalmg/L≤ 0.01NG0.0005100%
Magnesiummg/LNGNG11.78NA
Manganesemg/L≤ 0.5≤ 0.10.0005100%
pHpH unitsNG6.5 - 8.57.3NA
Potassiummg/LNGNG3.82NA
Residual Free Chlorinemg/L≤ 5≤ 0.60.4100%
Residual Monochloraminemg/L≤ 5NG<0.1100%
Residual Total Chlorinemg/L≤ 5≤ 0.60.5100%
Sodiummg/LNG≤ 18055.9NA
Sulphatemg/LNG≤ 25048.1NA
Total Dissolved Solidsmg/LNG≤ 600258NA
Trihalomethanesµg/L≤ 250NG127100%
TurbidityNTUNG≤ 5<0.1NA
Zincmg/LNG≤ 30.0033NA
Hardness - InternationalPPM or mg/LNGNG101NG
Hardness - English Degrees°eNGNG7.07NG
Hardness - French Degrees°fNGNG10.1NG
Hardness - German Degrees°dHNGNG5.66NG

* Australian Drinking Water Guidelines - 2011 (ADWG).

NA - Not Applicable
NG - No Guideline Value

# Although we aim for 100% compliance, the ADWG recognises that occasional exceedances may occur. Where there are sufficient sample results from a 12 month period, the 95th percentile statistic should be used to determine performance against the guideline value. Any exceedance requires immediate investigation and corrective action as agreed with SA Health.

# Prior to calculating % compliance for health related chemicals individual results are rounded to the same number of significant figures as the guideline value in the ADWG (as prescribed in the ADWG and agreed with SA Health).

Disclaimer: While every effort has been made to ensure the accuracy of the above data, SA Water accepts no liability for and gives no undertakings, guarantees or warranties concerning the use of the data for any purpose.

  • Major faults

  • Underway

  • Valley Ct
  • Sheidow Park
  • 20/08/2019
  • Major Leak
  • Water supply in the surrounding area may be impacted as we resolve this issue. Traffic restrictions may also apply. Reference Number WO: 07042139

  • See all major faults

  • Scheduled works

  • Underway
  • Ahern St
  • Berri
  • 19/08/2019
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 22/08/2019 09:00 AM
    Estimated restore time and water supply back on: 22/08/2019 03:00 PM

    We’re improving your services and undertaking maintenance work in Berri. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works

Follow Us On