Smart Water Network

Smart Water Network

What is the project?

In December 2017, we implemented a Smart Water Network in Adelaide CBD. We installed flow pressure and acoustic leakage sensors that provided near real-time information about what is occurring in the water network. This information helped us to detect and prioritise crews to fix faults, such as leaks, before they escalate and cause public disruption. ​

The Smart Water Network is now expanding across metro and regional South Australia. This expansion will include smart wastewater technology installations, to improve the water networks in each selected location.

What are the benefits?

The smart technology we have installed in the Adelaide CBD has enabled us to identify and proactively fix leaks before they impact customers. Our new insights into the network have seen us repair faults while the city sleeps and reduce water service interruptions and commuter delays.

The future of the Smart Water Network

Our smart water network is expanding. We are leading the way with the implementation of smart technology throughout South Australia. This technology is tailored to the specific needs of the selected locations to improve the water network within these areas and the experience for our customers.

North Adelaide, Athelstone, Port Lincoln and Penneshaw have been selected as part of the Smart Water Network expansion. Stonyfell and Gawler have been selected as part of the Smart Wastewater Network rollout.

What can I expect?

To enable the expansion of the smart network SA Water will be undertaking a number of installations within each location over the next few months.

Installations are to commence from October 2018 and are anticipated to be completed by January 2019.

Installation infrastructure can include flow meters, pressure reducing valves, acoustic loggers, and H2S sensors.

Where can I go for more information?

SA Water will engage with the local community to keep them informed of the project’s progress during the installation process.

In the meantime if you have any questions regarding the project, please contact the SA Water's Project Team on 1800 812 362 or email

  • Major faults

  • Underway

  • Kara Cr
  • Gulfview Heights
  • 27/01/2020
  • Water Supply On
  • 27/01/2020 11:36 PM - We are attending to an incident in Gulfview Heights with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07312629.
  • See all major faults

  • Scheduled works

  • Underway
  • Ellis St
  • Magill
  • 28/01/2020
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 29/01/2020 09:00 AM
    Estimated restore time and water supply back on: 29/01/2020 06:00 PM

    We’re improving your services and undertaking maintenance work in Magill. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.

  • See all scheduled works