More information for plumbers

More information for plumbers

Information and forms for new connections are here. These include water, wastewater, and backflow prevention requirements

Trade waste information and forms are on this page

To notify us about a proposed building,

You must complete and submit a Notification of Proposed Building/Alterations form [PDF, 284 kB].


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  • Major faults

  • Reported

  • Palamountain Av
  • Greenwith
  • 21/07/2018
  • Water Mains Leak
  • Last Updated: 21/07/2018 11:05 PM - We have a report of an incident in Greenwith and the water supply nearby may be impacted. Traffic management may be in place. Reference Number WO: 06466838.
  • See all major faults

  • Scheduled works

  • Underway
  • Silkes Rd
  • Paradise
  • 21/07/2018
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 22/07/2018 07:00 PM
    Estimated restore time and water supply back on: 26/07/2018 12:00 PM

    We’re improving your services and undertaking maintenance work in Paradise. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works