Retirement village billing arrangements

Retirement village billing arrangements

In 2018, the South Australian Government established a joint committee to consider the valuation policies and charges for retirement villages.

The committee recommended the creation of one valuation assessment for the entire retirement village rather than individual valuation assessment records for each Independent Living Unit (ILU) within the village.

As a result, we are changing the way we assess and bill retirement villages to ensure fairer billing. From 1 July 2021, we will no longer issue separate bills for each Independent Living Unit.

Instead, there will be one bill for each retirement village, which will include one water supply charge and sewerage access charge, based on the valuation for the entire village.

Where the property has more than one meter, all water use will be consolidated and billed on the one account. An additional annual meter fee will be billed for each additional meter.

State Government concessions will continue to be provided by the Department for Human Services. For more information on concessions, visit the DHS website.