Warning: Fake SA Water emails are being sent to customers

10-03-2016

Warning: Fake SA Water emails are being sent to customers

We have become aware that some of our customers have received emails from someone pretending to represent SA Water.

These emails include a Microsoft Word document pretending to be an invoice.

This file should not be opened as it may damage your computer.

SA Water does not email customers with invoices in Microsoft Word format.

The subject line will be asking you to pay an outstanding invoice as soon as possible.

The Federal Government can provide online resources to help recognise and deal with malicious emails.

https://www.communications.gov.au/what-we-do/internet/stay-smart-online/your-identity/recognise-scam-or-hoax-emails-and-websites

https://www.communications.gov.au/what-we-do/internet/stay-smart-online/computers/protecting-your-email

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For media enquiries, please call or email SA Water’s media team:

Phone: (08) 7424 2477
Mobile: 0477 300 197 (24/7)
Email: media@sawater.com.au

For all other SA Water-related enquiries, please call our Customer Care Centre on 1300 SA WATER (1300 729 283).

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