mySAWater – System maintenance is scheduled to commence at 8:30pm Saturday, 21 September 2019 and be completed by 10:00pm Saturday, 21 September 2019. During this time mySAWater will be unavailable.

Report a Fault, Major Faults and Scheduled Works Map – System maintenance is scheduled to commence at 8:30pm Saturday, 21 September 2019 and be completed by 10:00pm Saturday, 21 September 2019. During this time customers will need to report faults via 1300 729 283 and fault information will be not updated.

Residential water permits

Residential water permits

Under Water Wise Measures there are a number of activities for which you can apply for an exemption. These include pre-wetting a construction site, filling swimming pools and using twist nozzles. All of these activities can be applied for using the following forms:

How to apply

What to lodge with your application:

  • For pre-wetting of a construction site, you need an engineer's report.
  • For a twist nozzle for those people who can't use a trigger nozzle, you need a medical certificate.
  • To fill a swimming pool with SA Water drinking water, you need to provide proof of purchase of an approved pool cover.

Swimming pool permit

Residential permit

For more information about these permits, please contact the Water Wise Hotline on 1800 130 952.


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  • Major faults

  • Underway

  • Hazel St
  • Ascot Park
  • 21/09/2019
  • Water Supply Interrupted
  • Last Updated: 21/09/2019 02:09 PM - We are on site in Ascot Park and the nearby water supply may be unavailable until 21/09/2019 03:00 PM. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. We always aim to minimise inconvenience by restoring supply as safely and quickly as we can. Reference Number WO: 07139709.
  • See all major faults

  • Scheduled works

  • Underway
  • Golden Grove Rd
  • Golden Grove
  • 21/09/2019
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 23/09/2019 09:00 PM
    Estimated restore time and water supply back on: 24/09/2019 07:00 AM

    We’re improving your services and undertaking maintenance work in Golden Grove. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works

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