Water & pets

Water & pets

Pets must have a constant supply of clean drinking water. Below are some tips for managing the water you give to your pets.

  • Dogs and cats: Make sure your dogs and cats have access to a large bowl of clean water, one with a heavy base so it can't be knocked over. In summer, try to keep the bowl in the shade to keep the water cool. Keep their water bowl clean. It can grow mould and turn into a mosquito breeding ground if the water is not changed often.
  • Birds: Birds love to splash in water. Bowls in aviaries can become soiled rapidly. Try to replace the water in aviaries daily, and keep in a partially sealed feeder.
  • Guinea pigs and rabbits: Consider giving guinea pigs and rabbits a drip-feed water bottle. That way the water will stay clean.
  • Aquarium pets: Our water treatment process uses chemicals. Some of these can be harmful to aquarium animals. Chloramination is a process used to treat drinking water. It uses a combination of chlorine and ammonia. This is toxic to fish at low levels. It should be removed before being used in aquariums or ponds. Visit this page to see if your suburb uses chloramination.

We will place advice in local media if chloramination is to take place. You need to take steps to remove chloramines from any water used to replenish aquariums. We recommend you contact your pet supplier for further information about how to do this.

Where can I get more advice?

Contact your local vet, the RSPCA or the Animal Welfare League. All three will be able to provide expert advice.


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  • Major faults

  • Underway

  • L'estrange St
  • Glenunga
  • 21/07/2018
  • Water Supply On
  • 21/07/2018 09:43 PM - We are attending to an incident in Glenunga with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 06465868.
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  • Scheduled works

  • Underway
  • Silkes Rd
  • Paradise
  • 21/07/2018
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 25/07/2018 07:00 PM
    Estimated restore time and water supply back on: 26/07/2018 08:00 AM

    We’re improving your services and undertaking maintenance work in Paradise. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works