Your Meter

Your Meter

The meter measures how much water you use. We use this information to accurately bill you for the water used at your property. The meter’s rotary piston has a number register connected to it that records your water use.

When you turn on a tap, the pressure in the water main pushes water through the meter along your pipes and out of your tap. As water flows through the meter, the piston rotates. One rotation on your meter represents one litre of water used.

The water meter remains the property of SA Water and we will visit your property to inspect, maintain and repair or replace it as necessary.

Please keep the water meter free from obstructions so it can be easily read and maintained. The tap on your water meter must be on, except when repairs or maintenance work is underway. Property owners are responsible for any water loss if the tap malfunctions.

We will visit your property to read your meter. Please let us know of any dangers, like an aggressive dog, that we need to be aware of when entering your property.

Accurate bills for our customers are important to us, so if our reader cannot access the meter at your property we will leave a card to let you know. You can read the meter yourself and provide the reading to us online, or by email or calling us on 1300 SA WATER (1300 729 283). Without a reading we will send you an estimated bill.

If you are unable to find your meter, call us on 1300 SA WATER (1300 729 283). If your meter is leaking, damaged or been stolen, please let us know by either reporting it online or calling 1300 SA WATER (1300 729 283), so that we can repair or replace it, we may waive the cost associated with this.


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  • Major faults

  • Underway

  • Mount Crawford
  • 14/09/2018
  • Water Off
  • Please be advised that supply to some SA Water customers connected to the Warren Transfer Main in the Mt Crawford, Birdwood and Cromer area is currently down due to immediate unplanned work being carried out.

    SA Water are endeavouring to have works completed prior to 5:00pm to ensure interruption is minimised to customers. Further updates will be provided at this time.

  • See all major faults

  • Scheduled works

  • Underway
  • Nelson St
  • South Plympton
  • 18/09/2018
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 21/09/2018 09:00 AM
    Estimated restore time and water supply back on: 21/09/2018 03:00 PM

    We’re improving your services and undertaking maintenance work in South Plympton. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works