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SA Water customers advised of services

03/08/2013 A requirement of the Contract means that SA Water needs to notify customers of any 'special characteristics' to their service. ... The Standard Customer Contract covers customers receiving standard water and sewerage services, dual reticulation recycled

SA Water seeks customer views in online survey

16/06/2014 SA Water General Manager Customer and Community Relations, Kerry Rowlands says customers have an opportunity to respond to a range of questions that include proposed service standard changes, customer experience, communication ... The survey is the next

SA Water customers urged to carry out leak testing

13/10/2013 SA Water General Manager of Customer and Community Relations, Kerry Rowlands said it is not unusual for leaks to occur in ageing pipes. ... For more water saving tips or other general enquiries visit or phone the Customer Call Centre 1300 650 950.

Customers invited to have their say on SA Water services

06/05/2014 SA Water has launched its largest customer engagement initiative, YourSay, which will enable all customers to provide feedback on topics ranging from water quality and wastewater recycling to communication and service ... SA Water General Manager

Customers encouraged to use payment options to manage their water&

15/01/2014 This process allows the customer to be in control of the way in which they manage their payments. ... The direct debit and BPay options are available to all SA Water customers.

Meter reading clarification

18/07/2014 Incorrect reads may have resulted in some customers receiving a current quarter bill and previous quarter bill which don't correctly reflect their normal water use pattern. ... For more information on this issue please contact the SA Water Customer

New pipeline for Coffin Bay

24/02/2014 SA Water will undertake a $3.5 million water supply upgrade for Coffin Bay. The 18 kilometre pipeline connects Coffin Bay to the Eyre Peninsula water supply network. SA Water chose the pipeline as the preferred option to increase Coffin Bay's water

Queensbury Pump Station upgrade complete

17/10/2014 An $18 million upgrade of a key pump station in SA Water's wastewater network has been successfully completed. The Queensbury Pump Station at Hendon was built in 1935 and services almost 50, 000 people in Adelaide's north-western suburbs. SA Water's

Water connection savings should benefit new homeowners

18/06/2014 To read the full State Government media release, please click here. Contact:. Phone:. SA Water Media Communications. Phone: (08) 7424 2477. Mobile: 0477 300 197. Email: Service &Information. SA Water GPO Box 1751, Adelaide SA

Gawler wastewater network upgrade begins

02/07/2014 SA Water will this week commence work on expanding the capacity of Gawler's wastewater network to cater for the region's future growth and development. The $7.33 million project includes 2.8 kilometres of new pipeline and upgrades to two existing