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An investigation has identified this manual system led to two meter readers incorrectly recording some meter readings. ... Meters are progressively being re-read, meaning the meter reading shown on the bill customers may have just received - or will
A new SA Water Standard Customer Contract and a Customer Charter have been developed following the introduction of the Water Industry Act 2012. The new Standard Customer Contract came in to effect on 1 July 2013 and for the first time consolidates a
Turn off any taps or appliances using water. Record your meter reading including the small dial, if your meter has one. ... Read the water meter again and record the reading. If there is a difference between the two readings then you may have a leak.