We offer many ways to pay your SA Water bill. You can choose the one that suits you best. For information about the cost of our services, including late payment fees, please visit our Water and Sewerage Prices page.
One of the easiest ways to stay on top of your bill is to use direct debit. You can choose how much you want to pay and when to pay it. We let you decide: Weekly, fortnightly, monthly or quarterly.
We don't charge you any fees to set up a direct debit account, and we still mail you the associated bill. That way, you can see if you are paying enough to cover your water charges.
If you wish to set up direct debit, you need to understand:
All you need to do is download the Direct Debit Request Form [PDF, 377 kB] and return it to us either by post, fax or email. We will post you a copy if you are unable to print it – click here to contact us.
It will take up to 10 business days for us to process your form. We will send you written confirmation once this is complete.
You need to send your form to SA Water (Collections):
Post: GPO Box 1751, Adelaide SA 5001
Fax: 08 7003 3332
Email: Click here
Call 1300 650 870 and pay using your credit card. If this is your first time paying with us over the phone, make sure you read our terms and conditions.
You can only use BPAY® if you are registered for this service with your financial institution. Visit the BPAY website for more information.
Biller code: 8888
Your Reference number: Find your number next to the BPAY logo on the front of your bill.
If you're a Centrelink customer, you can use this free, direct bill-paying service. Call 1300 650 950 for more information.
Tear the payment slip off your bill and post it to us with your cheque or money order to:
GPO Box 4682
Melbourne, VIC 3001
You can pay your account at any Australia Post or Commonwealth Bank branch. Note that you can't pay by credit card this way.
If you're in Adelaide's CBD, you can come to SA Water House to pay your account. Our address is 250 Victoria Square/Tarntanyangga, Adelaide. All payment options are available to use at SA Water House.
Water supply in the surrounding area may be impacted as we resolve this issue. Traffic restrictions may also apply.
Major works to upgrade a water main under the northbound lane of Hackney Road, between North Terrace, Adelaide and Park Terrace, Gilberton are currently underway.
Works are being undertaken daily between 7am and 5pm. Some night works are also occuring at the intersection of Hackney Road/Botanic Road and along Park Road.
Traffic management is in place around the work site. Please observe all signage and directions.
Water outages for properties along the eastern side of Hackney Road and Park Terrace, Gilberton are expected. Affected properties will be notified in advance.
For more information click here.