We offer many ways to pay your SA Water bill. You can choose the one that suits you best. For information about the cost of our services, including late payment fees, please visit our Water and Sewerage Prices page.
Use your debit or credit card to pay your bill quickly and easily online.
One of the easiest ways to stay on top of your bill is to use direct debit. You can choose how much you want to pay and when to pay it. We let you decide: Weekly, fortnightly, monthly or quarterly.
We don't charge you any fees to set up a direct debit account, and we still mail you the associated bill. That way, you can see if you are paying enough to cover your water charges.
If you wish to set up direct debit, you need to understand:
It will take up to 10 business days for us to process your form. We will send you written confirmation once this is complete.
You need to send your form to SA Water (Collections):
Post: GPO Box 1751, Adelaide SA 5001
Fax: 08 7003 3332
Email: Click here
Call 1300 650 870 and pay using your credit card. If this is your first time paying with us over the phone, make sure you read our terms and conditions.
You can only use BPAY® if you are registered for this service with your financial institution. Visit the BPAY website for more information.
Biller code: 8888
Your Reference number: Find your number next to the BPAY logo on the front of your bill.
If you're a Centrelink customer, you can use this free, direct bill-paying service. Call 1300 650 950 for more information.
Tear the payment slip off your bill and post it to us with your cheque or money order to:
GPO Box 4682
Melbourne, VIC 3001
You can pay your account at any Australia Post or Commonwealth Bank branch. Note that you can't pay by credit card this way.
If you're in Adelaide's CBD, you can come to SA Water House to pay your account. Our address is 250 Victoria Square/Tarntanyangga, Adelaide. All payment options are available to use at SA Water House.
We know you want eBilling and a way to see and manage your accounts and we’re working on it! A project is currently underway to deliver you these new services in 2017.
Customers in the southern suburbs through to the Adelaide CBD may notice a temporary change to the colour of their water. The water remains safe to drink.
Suburbs affected may include:
Clapham, Pasadena, Cumberland Park, Westbourne Park, Kingswood, Goodwood, Keswick, Unley, Panorama, Belair and Adelaide CBD.
We have begun flushing parts of the surrounding network as a result of new pipe work being installed to support the South Road Darlington Upgrade works. We will continue to test the water quality and are in contact with SA Health. All test results are compliant with the Australian Drinking Water Guidelines. At this stage we anticipate the water will return to normal by late this evening.
If you have concerns, please contact us on 1300 SA WATER.