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Water meters

Easily manage water meter tasks. Learn how to read a meter, submit a reading, request an accuracy test, or report a problem using our faults map.

Reading the meter

Learn how to read a water meter, understand the display, and use readings to monitor water use or detect possible leaks. Contact us if you have concerns about pressure or meter accuracy.

How to read a meter

Submitting a meter reading

Submit a meter reading to help ensure your bill is accurate. If you’ve received a card or estimated bill requesting a reading, complete the form with a photo of the meter ready before you begin.

Submit a meter reading online

Testing the accuracy of meters

Request a test to check the accuracy of a water meter if you think it's not recording correctly. Learn about the process, costs, and how results are shared.

Request a meter accuracy test

Report a problem

Report a problem with a water meter or check for known issues using our faults and outages map. You can quickly log concerns at your property or another location.

Report a problem