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Information for managing agents and tenants

Access information and forms to help managing agents, tenants, and property owners manage accounts, update details, and understand responsibilities for water use, billing, and services.

Information for tenants

Find out about your water and sewer services, how billing works, and what to do if you notice a leak or fault. Learn where to get help with payments or access support services.

View tenant information

Information for managing agents

Learn how to manage property accounts, add or remove agents, and update customer details. Find information on billing, water use, and support for tenants.

View managing agent information

Forms for managing agents, owners and tenants

Access forms to add or remove a managing agent for a property, request a new managing agent number, or submit a general enquiry.

View agent, owner & tenant forms