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Leaks and blockages

Protect your pipes and our sewer network by knowing what to flush, plant, and fix. Explore tips to prevent blockages, detect leaks, and safely report any issues on your property.

Sewer blockages and overflows

Help prevent sewer blockages and overflows by knowing what not to flush and where to plant.

Learn about common causes, how to avoid them, and what to do if you experience a blockage.

Prevent and manage blockages

Keeping our sewers healthy

Keep our sewers flowing by only flushing the right things.

Find out what belongs in the bin—not the toilet—and how to follow the flushable products standard.

What not to flush

Finding leaks on your property

Stop leaks before they drain your water and money.

Learn how to check for leaks on your property, when to call a plumber, and how to report meter issues to us.

How to check for leaks

Planting the right tree in the right place

Plant smart to protect your pipes.

Get tips on choosing the right trees and locations to avoid damaging water and sewer pipes and learn about our tree root barrier trial.

More on planting the right trees

Report a problem

Something not working quite right?

Report issues like leaks, sewer overflows or meter faults quickly so we can help fix the problem.

Report a problem