My account

You’ll find information to help you manage your bill, check water and sewer prices, and understand water meters. Discover how to access services, track charges, and explore options to make your account easier to use.

My bill

Pay your bill, find payment support, or use mySAWater to manage bills, track usage and update your details online.

My bill

Man sitting at a table holding an SA Water bill, with a glass of water and a bowl of fruit nearby.

A middle-aged man pouring a glass of water from a jug, over a sink. A young girl stands to his left, drinking a glass of water. A young boy is sitting at the kitchen counter, looking at the man.

Water and sewerage prices

Find out what you pay for water and sewerage, how charges are calculated, and what other fees or services might apply.

View water and sewerage prices

Water meters

Learn how to read your meter, submit a meter reading, report an issue with your meter or request an accuracy check.

Water meter services

A water meter, attached to bronze piping, positioned amongst some foliage and a stone wall.

Over the shoulder photo of a female on a bench seat logging in to the mySAWater portal on a tablet.

Manage your water account online with mySAWater

Use mySAWater to track usage, view bills, update details and manage your services anytime, anywhere.

Learn more about mySAWater

Accessibility

Find out how we support accessibility and offer priority services for customers with specific communication, health or access needs.

Accessibility and support

An older lady standing in front of a customer service desk in the SA Water building. A female SA Water staff member is sitting behind the desk, smiling back at the lady.