Report a Fault Online

Report a Fault Online

This form will allow you to easily report minor leaks and faults online in around 3 minutes.

About the Problem
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No Water

Please call us (24/7) on 1300 SA WATER (1300 729 283) to let us know if you have no water.

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A sewerage problem

Please call us (24/7) on 1300 SA WATER (1300 729 283) to report a problem with your sewerage service.

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Burst or leak on road or footpath

Please call us (24/7) on 1300 SA WATER (1300 729 283) to let us know if you have seen a burst or leak on a road or footpath.


Warning Is the leak coming from a metal plate or fireplug (yellow plate) on the road or footpath?

If so, you can report it online.

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Something else

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Water quality
Before you report a water quality problem please have a look the pages find the source of your water quality problem and common problems experienced by customers. If you are still concerned, please call us.
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Private irrigation and pipework
This is the responsibility of the property owner. Please consult a licensed plumber. If you are unsure, please call uson 1300 SA WATER (1300 729 283) or use our Contact form for more information.
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Storm water
Stormwater drains are a local council responsibility. If you see storm water drains overflowing, please contact your local council.
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Council serviced recycled water
This is the responsibility of your council.

For other problems, please call us (24/7) on 1300 SA WATER (1300 729 283)

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  • Major faults

  • Underway

  • Laurel Av
  • Campbelltown
  • 20/09/2018
  • Water Supply On
  • 20/09/2018 01:23 PM - We are attending to an incident in Campbelltown with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 06560334.
  • See all major faults

  • Scheduled works

  • Underway
  • Nelson St
  • South Plympton
  • 20/09/2018
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 21/09/2018 09:00 AM
    Estimated restore time and water supply back on: 21/09/2018 03:00 PM

    We’re improving your services and undertaking maintenance work in South Plympton. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works