Technical issues relating to incoming calls to our Customer Care Centre and customer access to MySAWater have now been resolved.

If you need to report a water or sewer network fault, or have an account query, please call us on 1300 SA WATER (1300 729 283).

There are also self-serve options available on our website.

Thanks for your patience.

Our research

Our research

Our leading scientific research program ensures we make informed decisions and investments in services for our customers.

From water quality management, wastewater treatment and alternative water sources to energy efficiency, liveability, environmental protection and potential impacts of climate change, our researchers help find ways to keep delivery of water and wastewater services cost-effective while building a sustainable future for South Australia.

Investment in research helps us deliver safe, smart, reliable and affordable services and prepare for the future for the benefit of our customers and the community.

Here are three current research projects we’re working on.