Technical issues relating to incoming calls to our Customer Care Centre and customer access to MySAWater have now been resolved.

If you need to report a water or sewer network fault, or have an account query, please call us on 1300 SA WATER (1300 729 283).

There are also self-serve options available on our website.

Thanks for your patience.

Corporate sponsorship

With our customers at the heart of everything we do, we are focused on working with organisations who, like us, foster an inclusive culture where diversity of thought, background and experience are embraced and celebrated.

Corporate sponsorships

We work with a number of strategic corporate partners who support our work as a major water utility in South Australia, enabling them to improve community outcomes through water use.

In 2022, our corporate partners are:

  • Australian Water Association
  • Zoos SA
  • The Christmas Pageant (run by the South Australian Tourism Commission)
  • WaterAid

Monarto Safari Park

Monarto Safari Park

Christmas Pageant

Christmas Pageant

The Christmas Pageant (run by the South Australian Tourism Commission)

All corporate sponsorship opportunities are individually assessed on a needs basis and applications are considered at any time.

What we won't support

  • individuals
  • any project, program or event related to gambling
  • events that promote the consumption of alcohol as its core activity (such as wine festivals)
  • organisations that we are already engaged in a formal arrangement such as a Memorandum of Understanding or contractual agreement
  • projects, programs or events where there is a real or perceived conflict of interest with an existing partnership, business or sponsorship activity
  • Charitable donations are not able to be made by our organisation

For all enquiries about sponsorships please contact