Apply for an extension on your bill

Apply for an extension on your bill

We understand that sometimes you can't pay your bill on time. If this is the case, please select the best option for you below.

Online

As a residential customer the best way to seek a payment extension is mySAWater.

Register for mySAWater

Telephone

Payment Exensions can also be granted over the phone by calling 1300 650 950

  • Major faults

  • Underway

  • Fletcher Rd
  • Largs North
  • 18/11/2019
  • Water Supply On
  • 18/11/2019 02:21 PM - We are attending to an incident in Largs North with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07131440.
  • See all major faults

  • Scheduled works

  • Underway
  • Lamshed St
  • Maitland
  • 19/11/2019
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 20/11/2019 09:00 AM
    Estimated restore time and water supply back on: 20/11/2019 04:00 PM

    We’re improving your services and undertaking maintenance work in Maitland. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works