I can’t find my meter
I can’t find my meter
Where is my water meter usually located?
Water meters are typically found in a few common areas:
- Residential properties: Often in the front yard, near the boundary with the street, driveway, or nearby pathways.
- Units or apartment complexes: Inside meter rooms or cabinets, usually located in a shared space such as a utility room, garage, or car park.
- Rural properties: Near the main access road or property entrance, sometimes near boreholes or tanks.
There are lots of different types of meters and they may have been installed differently depending on the property. Some may be housed in a plastic or metal lid box, flush with the ground surface, others sit above the ground and are quite easy to see.
What should I do if I can't locate my water meter?
Here are steps to help you find it:
- Check around the perimeter of your property, especially near fences, driveways, or garden edges.
- Look for meter covers or small lids
- Check with your strata or corporate body if you live in an unit or apartment complex.
- Ask neighbours with similar properties to show you where their meter is.
- Search our Connections Estimator map. This map may be able to provide an estimated meter location on your property.
- Contact us for guidance or a map of the meter location on your property
