Other fees and charges

Other fees and charges

In addition to standard water and sewerage services, you may require further services from us or may incur other fees from time to time.

See a full list of our 2020-21 fees and charges.

Non payment fees

Dishonoured payment to pay a charge or other amount under regulations $10.60
Overdue payment fee $8.15
Charge for visit in relation to the non-payment of a charge $39.25
Restoration of water supply following restriction of supply at meter $60.50
Restoration of water supply following restriction of supply at main pipe Based on cost incurred by Corporation
Recharge for collection of overdue accountsBased on cost incurred by Corporation
Request for back-dated bills (more than four years)$10.20

Meter testing

Special meter reading fee $16.40
Meter test fee – 20 mm - 25mm on site meter flow test $92.50
Meter test fee – 20 mm - 25mm meters $286.00
Meter test fee – 32 mm - 40mm meters $472.00
Meter test fee – 50 mm meters $944.00
Meter test fee – 80 mm meters $1,809.00
Meter test fee – 100 mm meters $2,274.00
Meter test fee – 150 mm meters $4,872.00

Meter repair/replacement fees

Meter repair/replacement - 15 mm, 20 mm and 25 mm $240.00
Meter repair/replacement - 32 mm and 40 mm $384.00
Meter repair/replacement - 50 mm $435.00
Meter repair/replacement – larger than 50 mmBased on cost incurred by Corporation

Certificates, licences and technical services

Certificate and encumbrance fee $8.05
Easement extinguishment/variation administration fee - investigation and advice $523.00
Property lease preparation fee for non-commercial agreements Estimated cost quoted by Corporation
within the lease agreement
External AquaMap access fee $210.00 per annum
Beekeeping licence $370.00
Business Relations consultancy fee – per hour$97.00
Recycled water – on property audit fee$81.50 per audit

Hire fees

Learning centre hire $52.00 per hour

Clare Valley scheme

Availability Charge for Irrigation Water Under Clare Valley Water Supply Scheme $2,979.00 per ML

  • Major faults

  • Underway

  • Polkinghorns Rd
  • Arthurton
  • 18/06/2020
  • Water Supply On
  • 18/06/2020 03:05 PM - We are attending to an incident in Arthurton with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07505663.
  • See all major faults

  • Scheduled works

  • Underway
  • Pilatus Dr
  • Direk
  • 05/08/2020
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 07/08/2020 07:30 AM
    Estimated restore time and water supply back on: 07/08/2020 10:00 AM

    We’re improving your services and undertaking maintenance work in Direk. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works