Pro-disclosure

Pro-disclosure

We’re committed to openness and transparency, so we actively disclose the information such as that which is published below. There’s no need for you to apply for it under Freedom of Information (FOI) laws.

If you wish to obtain older records than those which appear on this page, you can contact our Freedom of Information Officer at freedomofinformation@sawater.com.au

Dividends and community service obligations

Each year, we pay dividends to the South Australian Government. We also receive payments known as Community Service Obligations (CSOs).

We must pay dividends under the Public Finance and Audit Act 1993, and in accordance with the Financial Ownership Framework for Public Non-Financial Corporations. As part of the 2019-20 State Budget process, our payout ratio for dividend was increased from 95 to 100 per cent, in line with a State Government initiative to increase payout ratios across government-owned entities. This commenced for the financial year ending 20 June 2019.

We are paid Community Service Obligations (CSOs) for the services we have to provide, but which are not for profit. The majority of the payment is for providing water services in country areas at metropolitan water prices. We don't charge the full cost of providing those services.

($million)

2012-13

2013-14

2014-15

2015-16

2016-17

2017-18

2018-19

2019-20

2020-21

2021-22

Dividends payable*

235.8

196.2

184.0

204.9

121.8

139.4

179.4

228.1

82.1

29.9

Special Dividend^

    71.2    

Community Service Obligation revenue*

106.8

125.8

128.0

129.4

136.1

144.8

140.3

169.4

132.4

133.5

Net contribution*

129.0

70.4

56.0

75.5

56.9

-5.4

109.4

142.0

-34.4

-102.6

*All figures in the above tables are as accrued by SA Water. These numbers may differ from the actual cash payments made to or received from government.

^As part of the 2017-18 state budget, the South Australian Government determined SA Water adjust its borrowings each year prior to 30 June, to maintain a debt/asset ratio of 45 per cent. This decision was transacted as a specified dividend. For the year ending 30 June 2017, this resulted in an increase in dividend payment of $71.208 million.

Expenditure by our Chief Executive

Overseas travel details (from most recent financial year)

MonthDestinationReason for travelOutcome of travelTotal cost
June 2023SingaporeInternational Water Week Networking with Utility CEO’s, knowledge sharing and site visits.$7,752.52

If you wish to obtain a copy of our Chief Executive's overseas travel records (itineraries, travel costs and sundries) please contact our Freedom of Information Officer at freedomofinformation@sawater.com.au

Chief Executive mobile phone expenditure

Month Total Cost
December 2023$39.64
November 2023$32.72
October 2023$5.82
September 2023$91.81
August 2023$91.81
July 2023$91.37
June 2023$91.81
May 2023$93.78
April 2023$31.81
March 2023$31.81
February 2023$31.81
January 2023$31.81

Overseas travel of our people

TravellersDestinationReason for travelTotal Cost
1Paris, FranceSuez  innovation$6,999
1Various, USAAttendance at WateReuse Annual Symposium and tours of various IPR and DPR PRW systems in USA$30,787
1London, United KingdomOptimatics UK Users Conference$4,923
1Paris, FranceSuez Innovation Week$7,641
1Paris, FranceSuez Innovation Week$7,939
1SingaporeSingapore International Water Week$7,739

All travel November 2022-August 2023

  • Major faults

  • Underway

  • Polkinghorns Rd
  • Arthurton
  • 18/06/2020
  • Water Supply On
  • 18/06/2020 03:05 PM - We are attending to an incident in Arthurton with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07505663.
  • See all major faults

  • Scheduled works

  • Underway
  • Spruance Rd
  • Elizabeth East
  • 11/06/2021
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 15/06/2021 09:00 AM
    Estimated restore time and water supply back on: 15/06/2021 04:00 PM

    We’re improving your services and undertaking maintenance work in Elizabeth East. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.


  • See all scheduled works